Groupama Sigorta

Quality Policy

Groupama Sigorta strives to become Turkey’s leading and most favored insurance company.

It aims to achieve this objective by applying the principles of its Quality Management System. We commit to the following to achieve our ambitions:

  • We will continually pursue customer satisfaction and provide a service which goes above and beyond insurance industry standards.
  • We will honor the trust placed in us by our customers and strive to inspire a feeling of privilege in being insured by Groupama Sigorta.
  • We will continuously seek to provide a happy working environment for our employees, while nurturing and developing the competencies that are expected of us.
  • We will continually assess the needs and expectations of our agencies and business associates, refining our business practices to meet these needs and creating added value for our customers.
  • Understand that in everything we do there may be better ways to accomplish our goals. We will always be committed to advancing our Quality Management Systems and will never compromise on quality.